Social Media Reputation

Online Reputation, articles from our founder

Posted on 07. Feb, 2011 by Barry Hurd in blog, Corporate Reputation, Reputation Management

In addition to some of the exclusive content here @ Social Media Reputation, our founder’s blog has a variety of informational articles covering the crossroads of online privacy, reputation management, and corporate risk. He deals with a variety of elements that touch within these three spheres, while also looking at the benefit points within each. [...]

Hotel Reputation, TripAdvisor being targeted to comply

Posted on 03. Nov, 2010 by Barry Hurd in blog, Reputation Management

Destination owners who are suffering from hotel reputation problems caused by TripAdvisor and similar review sites may have a light showing up at the end of the tunnel. KwikChex (a U.K. based online monitoring service) released a press release targeting negative reviewers, saying that it plans to publish a list of suspects that are fraudulent [...]

Reputation Management and Internet Privacy articles

Posted on 27. Jul, 2010 by Barry Hurd in blog, Reputation Management

This is part of our regular reputation management and internet privacy series recapping recent events and changes affecting how personal information is being used online. In recent reputation management and internet privacy conversations, we are seeing an increased trend in users and corporations going head to head. These recent articles give a good perspective on [...]

Hotel Reputation 101, follow-up offline

Posted on 07. Jun, 2010 by Barry Hurd in blog, Reputation Management

Many hotels and destination resorts are being plagued by guest reviews on sites like Yelp, TripAdvisor, Expedia, and Travelpost – many hoteliers are wondering “what should I do next?” The answer revolves around two simple points: practice good customer service search engine optimization is not always your friend As a business owner or staff member, [...]