There are many different ways to enhance the way you are perceived online, whether your have great commentary floating around or negative critics trying to attack you. The first step in creating your digital identity is to HAVE an identity, a brand, a mission, a public face. Your online reputation revolves around your decision to […]
In addition to some of the exclusive content here @ Social Media Reputation, our founder’s blog has a variety of informational articles covering the crossroads of online privacy, reputation management, and corporate risk. He deals with a variety of elements that touch within these three spheres, while also looking at the benefit points within each. […]
Destination owners who are suffering from hotel reputation problems caused by TripAdvisor and similar review sites may have a light showing up at the end of the tunnel. KwikChex (a U.K. based online monitoring service) released a press release targeting negative reviewers, saying that it plans to publish a list of suspects that are fraudulent […]
HP CEO Mark Hurd was ousted from the top of the monolithic electronics giant. This will be an interesting area to watch in the CEO reputation space, as Mark Hurd fumbled the ball and HP and its stockholders are left holding the bill.
In recent reputation management and internet privacy conversations, we are seeing an increased trend in users and corporations going head to head. These recent articles give a good perspective on some recent debate points that CEOs and executives should be reviewing: Facebook to Simplify Privacy Controls : Facebook is simplifying its privacy controls amid growing […]
While there are many ways of looking at corporate reputation management, our team is constantly reading industry peers and like-minded professionals across a variety of organizational levels. As we often see first hand: the main problem with corporate reputation resides from the fact that it has hundreds of different touch points ranging across the company. […]
Many hotels and destination resorts are being plagued by guest reviews on sites like Yelp, TripAdvisor, Expedia, and Travelpost – many hoteliers are wondering “what should I do next?” The answer revolves around two simple points: practice good customer service search engine optimization is not always your friend As a business owner or staff member, […]
Based on 24,977 online interviews and asking people about their perceptions of the nation’s largest companies, the Reputation Institute reviewed services, innovation, workplace, governance, citizenship, financial performance and leadership.With all those numbers… it came out with a score of 0 to 100.
This is a complex question with an easy answer. This is a concept that feels soft and fluffy, but in reality the core answer is be a leader and create change. In almost every instance of poor reputation, the realm of social media and online conversation magnifies the risk enterprise businesses face. CEOs and companies […]
As founder of Social Media Reputation, I am always interacting with multiple professional groups and coordinating dozens of projects. As such, I maintain a “personal blog” that connects several of our partner services and serves as a home for articles that fit into several categories. In that facet, I wanted to point you over to […]